Frequently Asked Questions
Everything you need to know about shopping with Peripheral.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery varies by location, usually arriving within 7-14 business days.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
Are your materials sustainably sourced?
At Peripheral, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's journey in real-time.
Do you offer a size guide for your apparel?
Yes, every product page features a detailed 'Size & Fit' guide with specific measurements in both inches and centimeters to help you find your perfect match.
